I think your broad declaration that Snaptravel is a Rip-off” is overkill, and substantially missing foundation primarily based on your article. Your conclusion is predicated upon 1. Perceived insufficient disclosure concerning availability of lodge facilities, and a pair of. No refund after the visitor checked out upon learning of the dearth of available facilities.

Concerning the dearth of amenities, that’s on Rocco Forte, not ST. They have to rely on what the resorts tell them and it would be unreasonable to require them to substantiate that stuff with each resort they provide (particularly when RF themselves weren’t forthcoming about it on the resort’s website). At best, they could threaten to remove resorts that aren’t honest when one thing like this occurs, but apart from that they are surely solely obligated to supply the blanket warning that lodges modify their amenities due to COVID (which they do).

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