Whereas I agree that OTAs, aggregators, hotel websites, and so on should be held more answerable for deceptive or missing info, the issue on this case is that the resort took accountability and agreed to the refund. Snaptravel not processing a refund that the hotel has agreed to provide is completely irresponsible and they need to be held accountable. Kayak ought to take away them as a booking destination if they are not going to observe basic consumer expectations.

Founded in 2016, SnapTravel is a Canadian startup that aims to get customers the perfect prices on resorts and flights using AI. In August 2020, in response to GlobeTrender , they had helped e-book greater than 350,000 nights in over 150 nations.

Actually, Snaptravel’s distinctive elements mostly need to do with motels. Its flight reserving service works more like another flight reserving web site, since airways don’t really have particular non-public …